At MatchVue.com, we strive to provide our customers with the best possible experience. Please read our refund policy carefully before making any purchases. By using our services, you agree to adhere to the terms outlined below.
 
General Policy:
MatchVue.com does not offer refunds for subscription purchases or any other products or services offered on our platform, except as outlined below.
 
Pay-Per-View (PPV) Events:
In the case of Pay-Per-View (PPV) events, if you cancel your purchase at least 48 hours in advance of the scheduled event start time, you may be eligible for a refund, subject to a 15% service fee deduction.
 
Refund requests for PPV events must be submitted at least 48 hours prior to the scheduled start time of the event.
 
To request a refund for a PPV event, please contact our customer support team at refunds@matchvue.com.
 
No Refunds Otherwise:
Outside of the specified conditions for PPV events, MatchVue.com does not offer refunds for any other purchases, including subscription fees, merchandise, or other products and services.
Refunds will not be provided for partial subscription periods, unused content, or any other reasons not explicitly stated in this policy.
 
Refund Processing Time:
Refunds, if applicable, will be processed within a reasonable timeframe. Please allow up to 14 business days for the refund to reflect in your account.
 
Changes to PPV Events:
MatchVue.com reserves the right to change or cancel scheduled PPV events at any time, in which case you may be eligible for a full refund.
 
Legal Compliance:
Our refund policy is in compliance with applicable Canadian consumer protection laws, including the Consumer Protection Act.
 
Contact Us:
If you have any questions or concerns about our refund policy, please contact our customer support team for assistance.
Please note that by using MatchVue.com and making any purchases on our platform, you acknowledge and agree to abide by the terms of this refund policy.
Email us:
matchvue@gmail.com
costumer services
(604) 773-4258
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